My account
Students
Choose your institution and enter your student ID or email. We’ll email you a code, so there is no password to remember.
Only students on the list your institution gave us can open its shop.
Other customers
Need help signing in? customerservice@caps-gowns.com
Place your order
Enter your student ID or institutional email.
Enter it exactly as it appears on your student card, including any letters or leading zeros. We’ll email you a code to confirm it’s you.
No email? Check your spam folder. The code goes to the email address your institution gave us.
Verified
This is your graduation collection
Only the gown, cap, hood and accessories approved for your programme are shown.
Not verified
Your student ID or email isn’t on the student list your institution gave us. Only students on that list can open this shop.
Please contact your institution’s graduation office to check that you are on the list, or contact our support team.
No dedicated shop yet
You can still order today from our open collection, made in the same Dubai production facility.
Answers now, or a person within a day
Hello. How can we help?
Ask anything about your graduation order. If we cannot answer here, we pass it to our team.
Sign in with your institution, then your student ID or email. The 6-digit code goes in the sign-in window only.
Answers come from our checked help pages and, after you sign in, your own order. Never type a sign-in code, password or card details here.
